The OPS product range is supported by our Services and Technical Support team, providing 24/7 maintenance and spare parts backup both on-site and from our fully equipped workshops in Perth, Adelaide and Darwin. We’ve got you covered!
The Service & Support Team
All OPS maintenance team members are factory trained and attend updated training every 12 months for new and upgraded products. Our centralised management team field all technical enquiries, while the support team of trained service technicians carry our all works both in the workshop and out in the field.
Keeping you Up and Running
We understand the importance of keeping your plant running and therefore offers 24/7 technical support to keep your plant running. OPS can also offer a Field Service option for your general maintenance or break down situations. If your plant is down and you need assistance, be it local or remote, OPS will dispatch one of our Field Service teams within 24 hours.
Embedded Service Personnel
For a more tailored service, OPS can provide permanent onsite maintenance support working to your rosters and reporting to your management team.
Scheduled Maintenance on All Equipment
OPS have expertise in completing partial or full rebuilds of both our own equipment as well as competitor bands. We can also offer these services on fixed plant components and supports the installation of our modular and fixed plant capital sales. We also have a specialised team for onsite rebuilds services for shutdowns on Jaw and Gyratory crushers, screen boxes, train load outs and conveyor systems.
The OPS product range is supported by our Services and Technical Support team, providing 24/7 maintenance and spare parts backup both on-site and from our fully equipped workshops in Perth, Adelaide and Darwin. We’ve got you covered!
The Service & Support Team
All OPS maintenance team members are factory trained and attend updated training every 12 months for new and upgraded products. Our centralised management team field all technical enquiries, while the support team of trained service technicians carry our all works both in the workshop and out in the field.
Keeping you Up and Running
We understand the importance of keeping your plant running and therefore offers 24/7 technical support to keep your plant running. OPS can also offer a Field Service option for your general maintenance or break down situations. If your plant is down and you need assistance, be it local or remote, OPS will dispatch one of our Field Service teams within 24 hours.
Embedded Service Personnel
For a more tailored service, OPS can provide permanent onsite maintenance support working to your rosters and reporting to your management team.
Scheduled Maintenance on All Equipment
OPS have expertise in completing partial or full rebuilds of both our own equipment as well as competitor bands. We can also offer these services on fixed plant components and supports the installation of our modular and fixed plant capital sales. We also have a specialised team for onsite rebuilds services for shutdowns on Jaw and Gyratory crushers, screen boxes, train load outs and conveyor systems.
Iron Ore Mining Case Study
Machine: Finlay Terex C1550 Cone Crusher (10,356 hours)
Application: Crushing oversize from a 984 screen in a closed circuit to a minus 10mm
The Problem
The machine had a failure due to maintenance activities when cutting the flame ring during a liner change. Over time the crushing head was cut through in several areas causing fatigue in the head which ultimately caused the failure when the machine was under load. The failure allowed dirt ingress into the eccentric, bearings and bevel gear, and also seized the main shaft into the lower frame.
As the cone section is the main component of the crusher and considering the age of the unit, the client faced the possibility of having to scrap the machine and purchase a new unit rather than repair the damaged machine.
The Solution
OPS were engaged to strip the unit and assess the cost of a rebuild. The client ultimately decided to go ahead with this option. The main shaft was so badly jammed that it had to be machined out of the lower frame on the lathe. By conducting tests such as mag particle and NDT testing to identify parts that were still in tolerance and able to be reused, the OPS team was able to rebuild the chamber for approximately 19% of the cost to replace the unit. The client was able to recapitalise the crusher unit at a very low cost and keep the WDV of the machine below market price. This allowed them to continue to depreciate their machine knowing at any time they wanted to move the machine on they would recover their costs.
OPS also supplied a low cost spare chamber, allowing the client to continue crushing during the rebuild, and meet their contract requirements.